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ACT! Addons Durkin ACT! Add-ons Calendar View Plus for ACT! right click in CVP to create new entry fails

right click in CVP to create new entry fails

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kenwiens

Posted: Thursday, March 04, 2010 5:11:00 PM

Rank: Member
Groups: Member

Joined: 3/4/2010
Posts: 15
Points: 24
Location: Calgary

In any calendar view (daily, weekly or monthly), if I right click in any location and then select "new" and then select any of the choices (eg meeting, vacation, other, todo etc) - nothing happens. Any one have any suggestions as to why this is? I am using CVP build 3.0.4.2 for Act 12.0.409.0 (2010).

George Duthie

Posted: Thursday, March 04, 2010 8:43:28 PM

Rank: Administration
Groups: Administration , Member

Joined: 2/4/2009
Posts: 58
Points: 96

Try turning on the diagnostics, there could be an error that is being suppressed.
To do this
1. Close Act
2. Go to the Act plugin folder usually located here C:\Program Files\ACT\Act for Windows\Plugins
3. Run the file Durkin.Common.Diagnostics.exe and set it to level 3
4. Restart Act
5. Try to create a new activity with right click.

If you get an error please post it here

George

kenwiens

Posted: Thursday, March 04, 2010 9:44:58 PM

Rank: Member
Groups: Member

Joined: 3/4/2010
Posts: 15
Points: 24
Location: Calgary

Here is the error I received:

ROUTINE: ScheduleActivity
TARGET: GetContactAsContactList
TYPE: System.ArgumentException
MESSAGE: Value does not fall within the expected range.
SOURCE : Act.Framework
PLUGIN: Durkin.Common.Classes
VERSION: 3.0.4.0
ACT: 12.0.409.0
SOURCE: Act.Framework
VERSION: 12.0.409.0
STACK: at Act.Framework.Contacts.ContactManager.GetContactAsContactList(Contact contact)
at Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(Object sender, CommandEventArgs e)

TIME: 2010-03-04 2:43:17 PM
ACT NAME: ActSage, Version=12.0.409.0, Culture=neutral, PublicKeyToken=ebf6b2ff4d0a08aa
MACHINE KGW-OFFICE3
IP 192.168.1.55
USER KGWCNSL\ken

%0A
---- Stack Trace ----%0A
%0A Stack:0: Durkin.Common.Utilities.DisplayError.EnhancedStackTrace()
ActSage.exe: N 00057
%0A Stack:1: Durkin.Common.Utilities.DisplayError.Write(myException As Exception, sRoutine As String, sPluginName As String, sPluginVersion As String, sEmailFromAddress As String, sFromFullName As String)
ActSage.exe: N 08285
%0A Stack:2: Durkin.Common.Classes.LogError.Write(myException As Exception, sDescription As String)
ActSage.exe: N 00361
%0A Stack:3: Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(sender As Object, e As CommandEventArgs)
ActSage.exe: N 01095
%0A Stack:4: Durkin.Common.Views.UsrViewCalendar.UiCommandManager1_CommandClick(sender As Object, e As CommandEventArgs)
ActSage.exe: N 12776
%0A Stack:5: Janus.Windows.UI.CommandBars.UICommandManager.OnCommandClick(e As CommandEventArgs)
ActSage.exe: N 00066
%0A Stack:6: Janus.Windows.UI.CommandBars.UICommandManager.Janus.Windows.UI.CommandBars.ICommandOwner.OnCommandClicked(e As CommandEventArgs)
ActSage.exe: N 00056
%0A Stack:7: Janus.Windows.UI.CommandBars.UICommandCollection.c( As Object, As CommandEventArgs)
ActSage.exe: N 00023
%0A Stack:8: Janus.Windows.UI.CommandBars.UICommand.OnClick(e As CommandEventArgs)
ActSage.exe: N 00066
%0A Stack:9: Janus.Windows.UI.CommandBars.UICommand.ar()
ActSage.exe: N 00305
%0A Stack:10: Janus.Windows.UI.Internal.JNSCZ.OnMouseUp(e As MouseEventArgs)
ActSage.exe: N 00236
%0A Stack:11: System.Windows.Forms.Control.WmMouseUp(m As Message&, button As MouseButtons, clicks As Int32)
ActSage.exe: N 00655
%0A Stack:12: System.Windows.Forms.Control.WndProc(m As Message&)
ActSage.exe: N 02181
%0A Stack:13: Janus.Windows.UI.Internal.JNSCZ.WndProc(m As Message&)
ActSage.exe: N 00087
%0A Stack:14: System.Windows.Forms.ControlNativeWindow.OnMessage(m As Message&)
ActSage.exe: N 00016
%0A Stack:15: System.Windows.Forms.ControlNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00049
%0A Stack:16: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:17: Janus.Windows.UI.JNSBI.b( As b&)
ActSage.exe: N 00000
%0A Stack:18: Janus.Windows.UI.Internal.JNSCZ.k()
ActSage.exe: N 05324
%0A Stack:19: Janus.Windows.UI.Internal.JNSCZ.b( As Point)
ActSage.exe: N 02813
%0A Stack:20: Janus.Windows.UI.Internal.JNSCZ.a( As JNSE, As Boolean)
ActSage.exe: N 00299
%0A Stack:21: Janus.Windows.UI.Internal.JNSCZ.g( As Object, As EventArgs)
ActSage.exe: N 00089
%0A Stack:22: System.Windows.Forms.Timer.OnTick(e As EventArgs)
ActSage.exe: N 00023
%0A Stack:23: System.Windows.Forms.TimerNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00052
%0A Stack:24: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:25: Janus.Windows.UI.JNSBI.b( As b&)
ActSage.exe: N 00000
%0A Stack:26: Janus.Windows.UI.Internal.JNSCZ.k()
ActSage.exe: N 05324
%0A Stack:27: Janus.Windows.UI.Internal.JNSCZ.b( As Point)
ActSage.exe: N 02813
%0A Stack:28: Janus.Windows.UI.CommandBars.UIContextMenu.a( As Control, As Point, As Int32)
ActSage.exe: N 00483
%0A Stack:29: Janus.Windows.UI.CommandBars.UIContextMenu.Show(control As Control)
ActSage.exe: N 00046
%0A Stack:30: Durkin.Common.Views.UsrViewCalendar.Schedule1_MouseDown(sender As Object, e As MouseEventArgs)
ActSage.exe: N 01319
%0A Stack:31: System.Windows.Forms.Control.OnMouseDown(e As MouseEventArgs)
ActSage.exe: N 00109
%0A Stack:32: Janus.Windows.Schedule.Schedule.OnMouseDown(e As MouseEventArgs)
ActSage.exe: N 00077
%0A Stack:33: System.Windows.Forms.Control.WmMouseDown(m As Message&, button As MouseButtons, clicks As Int32)
ActSage.exe: N 00207
%0A Stack:34: System.Windows.Forms.Control.WndProc(m As Message&)
ActSage.exe: N 02562
%0A Stack:35: Janus.Windows.Schedule.Schedule.WndProc(m As Message&)
ActSage.exe: N 00031
%0A Stack:36: System.Windows.Forms.ControlNativeWindow.OnMessage(m As Message&)
ActSage.exe: N 00016
%0A Stack:37: System.Windows.Forms.ControlNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00049
%0A Stack:38: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:39: System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(msg As MSG&)
ActSage.exe: N 00000
%0A Stack:40: System.Windows.Forms.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(dwComponentID As Int32, reason As Int32, pvLoopData As Int32)
ActSage.exe: N 00590
%0A Stack:41: System.Windows.Forms.ThreadContext.RunMessageLoopInner(reason As Int32, context As ApplicationContext)
ActSage.exe: N 00375
%0A Stack:42: System.Windows.Forms.ThreadContext.RunMessageLoop(reason As Int32, context As ApplicationContext)
ActSage.exe: N 00097
%0A Stack:43: System.Windows.Forms.Application.Run(mainForm As Form)
ActSage.exe: N 00049
%0A Stack:44: Act.Application.SingletonApp.Run(startupForm As Form)
ActSage.exe: N 00062
%0A Stack:45: Act.Application.Act.Main(args As String[])
ActSage.exe: N 01997

%0A

ExceptionToString:Exception Source: Act.Framework
Exception Type: System.ArgumentException
Exception Message: Value does not fall within the expected range.
Exception Target Site: GetContactAsContactList

---- Stack Trace ----%0A
%0A Stack:0: Act.Framework.Contacts.ContactManager.GetContactAsContactList(contact As Contact)
ActSage.exe: N 3419550
%0A Stack:1: Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(sender As Object, e As CommandEventArgs)
ActSage.exe: N 00967

%0A

George Duthie

Posted: Thursday, March 04, 2010 10:14:43 PM

Rank: Administration
Groups: Administration , Member

Joined: 2/4/2009
Posts: 58
Points: 96

There is a newer build of Calendar View Plus you can download it here http://durkincomputing.com/actaddonsdownloads/CVP_3042_setup.exe, try installing this build and right clicking to create a new activity.

George

kenwiens

Posted: Thursday, March 04, 2010 10:21:27 PM

Rank: Member
Groups: Member

Joined: 3/4/2010
Posts: 15
Points: 24
Location: Calgary

I'm downloading now to try it out. It appears to be the same file I downloaded and used before though (3042) - even though the diagnostics say 3040

kenwiens

Posted: Friday, March 05, 2010 12:15:24 AM

Rank: Member
Groups: Member

Joined: 3/4/2010
Posts: 15
Points: 24
Location: Calgary

Installed from 3042 (same as original installation). Still running 3042 (diagnostics still report it as 3040). Same error as before:

ROUTINE: ScheduleActivity
TARGET: GetContactAsContactList
TYPE: System.ArgumentException
MESSAGE: Value does not fall within the expected range.
SOURCE : Act.Framework
PLUGIN: Durkin.Common.Classes
VERSION: 3.0.4.0
ACT: 12.0.409.0
SOURCE: Act.Framework
VERSION: 12.0.409.0
STACK: at Act.Framework.Contacts.ContactManager.GetContactAsContactList(Contact contact)
at Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(Object sender, CommandEventArgs e)

TIME: 2010-03-04 5:13:57 PM
ACT NAME: ActSage, Version=12.0.409.0, Culture=neutral, PublicKeyToken=ebf6b2ff4d0a08aa
MACHINE KGW-OFFICE3
IP 192.168.1.55
USER KGWCNSL\ken

%0A
---- Stack Trace ----%0A
%0A Stack:0: Durkin.Common.Utilities.DisplayError.EnhancedStackTrace()
ActSage.exe: N 00057
%0A Stack:1: Durkin.Common.Utilities.DisplayError.Write(myException As Exception, sRoutine As String, sPluginName As String, sPluginVersion As String, sEmailFromAddress As String, sFromFullName As String)
ActSage.exe: N 08285
%0A Stack:2: Durkin.Common.Classes.LogError.Write(myException As Exception, sDescription As String)
ActSage.exe: N 00361
%0A Stack:3: Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(sender As Object, e As CommandEventArgs)
ActSage.exe: N 01095
%0A Stack:4: Durkin.Common.Views.UsrViewCalendar.UiCommandManager1_CommandClick(sender As Object, e As CommandEventArgs)
ActSage.exe: N 12776
%0A Stack:5: Janus.Windows.UI.CommandBars.UICommandManager.OnCommandClick(e As CommandEventArgs)
ActSage.exe: N 00066
%0A Stack:6: Janus.Windows.UI.CommandBars.UICommandManager.Janus.Windows.UI.CommandBars.ICommandOwner.OnCommandClicked(e As CommandEventArgs)
ActSage.exe: N 00056
%0A Stack:7: Janus.Windows.UI.CommandBars.UICommandCollection.c( As Object, As CommandEventArgs)
ActSage.exe: N 00023
%0A Stack:8: Janus.Windows.UI.CommandBars.UICommand.OnClick(e As CommandEventArgs)
ActSage.exe: N 00066
%0A Stack:9: Janus.Windows.UI.CommandBars.UICommand.ar()
ActSage.exe: N 00305
%0A Stack:10: Janus.Windows.UI.Internal.JNSCZ.OnMouseUp(e As MouseEventArgs)
ActSage.exe: N 00236
%0A Stack:11: System.Windows.Forms.Control.WmMouseUp(m As Message&, button As MouseButtons, clicks As Int32)
ActSage.exe: N 00655
%0A Stack:12: System.Windows.Forms.Control.WndProc(m As Message&)
ActSage.exe: N 02181
%0A Stack:13: Janus.Windows.UI.Internal.JNSCZ.WndProc(m As Message&)
ActSage.exe: N 00087
%0A Stack:14: System.Windows.Forms.ControlNativeWindow.OnMessage(m As Message&)
ActSage.exe: N 00016
%0A Stack:15: System.Windows.Forms.ControlNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00049
%0A Stack:16: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:17: Janus.Windows.UI.JNSBI.b( As b&)
ActSage.exe: N 00000
%0A Stack:18: Janus.Windows.UI.Internal.JNSCZ.k()
ActSage.exe: N 05324
%0A Stack:19: Janus.Windows.UI.Internal.JNSCZ.b( As Point)
ActSage.exe: N 02813
%0A Stack:20: Janus.Windows.UI.Internal.JNSCZ.a( As JNSE, As Boolean)
ActSage.exe: N 00299
%0A Stack:21: Janus.Windows.UI.Internal.JNSCZ.g( As Object, As EventArgs)
ActSage.exe: N 00089
%0A Stack:22: System.Windows.Forms.Timer.OnTick(e As EventArgs)
ActSage.exe: N 00023
%0A Stack:23: System.Windows.Forms.TimerNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00052
%0A Stack:24: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:25: Janus.Windows.UI.JNSBI.b( As b&)
ActSage.exe: N 00000
%0A Stack:26: Janus.Windows.UI.Internal.JNSCZ.k()
ActSage.exe: N 05324
%0A Stack:27: Janus.Windows.UI.Internal.JNSCZ.b( As Point)
ActSage.exe: N 02813
%0A Stack:28: Janus.Windows.UI.CommandBars.UIContextMenu.a( As Control, As Point, As Int32)
ActSage.exe: N 00483
%0A Stack:29: Janus.Windows.UI.CommandBars.UIContextMenu.Show(control As Control)
ActSage.exe: N 00046
%0A Stack:30: Durkin.Common.Views.UsrViewCalendar.Schedule1_MouseDown(sender As Object, e As MouseEventArgs)
ActSage.exe: N 01319
%0A Stack:31: System.Windows.Forms.Control.OnMouseDown(e As MouseEventArgs)
ActSage.exe: N 00109
%0A Stack:32: Janus.Windows.Schedule.Schedule.OnMouseDown(e As MouseEventArgs)
ActSage.exe: N 00077
%0A Stack:33: System.Windows.Forms.Control.WmMouseDown(m As Message&, button As MouseButtons, clicks As Int32)
ActSage.exe: N 00207
%0A Stack:34: System.Windows.Forms.Control.WndProc(m As Message&)
ActSage.exe: N 02562
%0A Stack:35: Janus.Windows.Schedule.Schedule.WndProc(m As Message&)
ActSage.exe: N 00031
%0A Stack:36: System.Windows.Forms.ControlNativeWindow.OnMessage(m As Message&)
ActSage.exe: N 00016
%0A Stack:37: System.Windows.Forms.ControlNativeWindow.WndProc(m As Message&)
ActSage.exe: N 00049
%0A Stack:38: System.Windows.Forms.NativeWindow.Callback(hWnd As IntPtr, msg As Int32, wparam As IntPtr, lparam As IntPtr)
ActSage.exe: N 00090
%0A Stack:39: System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(msg As MSG&)
ActSage.exe: N 00000
%0A Stack:40: System.Windows.Forms.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(dwComponentID As Int32, reason As Int32, pvLoopData As Int32)
ActSage.exe: N 00590
%0A Stack:41: System.Windows.Forms.ThreadContext.RunMessageLoopInner(reason As Int32, context As ApplicationContext)
ActSage.exe: N 00375
%0A Stack:42: System.Windows.Forms.ThreadContext.RunMessageLoop(reason As Int32, context As ApplicationContext)
ActSage.exe: N 00097
%0A Stack:43: System.Windows.Forms.Application.Run(mainForm As Form)
ActSage.exe: N 00049
%0A Stack:44: Act.Application.SingletonApp.Run(startupForm As Form)
ActSage.exe: N 00062
%0A Stack:45: Act.Application.Act.Main(args As String[])
ActSage.exe: N 01997

%0A

ExceptionToString:Exception Source: Act.Framework
Exception Type: System.ArgumentException
Exception Message: Value does not fall within the expected range.
Exception Target Site: GetContactAsContactList

---- Stack Trace ----%0A
%0A Stack:0: Act.Framework.Contacts.ContactManager.GetContactAsContactList(contact As Contact)
ActSage.exe: N 3419550
%0A Stack:1: Durkin.Common.Views.UsrViewCalendar.ScheduleActivity(sender As Object, e As CommandEventArgs)
ActSage.exe: N 00967

%0A

jim durkin

Posted: Friday, March 05, 2010 12:19:12 PM

Rank: Advanced Member
Groups: Administration , Moderator

Joined: 2/8/2008
Posts: 433
Points: 364
Location: Denville NJ USA

Could be happening if ACT! does not have a "Current Contact" loaded. What is your startup view in ACT!? Try setting it to contact details then restart ACT!

The code that is failing is:
ACTFramework.Contacts.GetContactAsContactList(ACTApplication.ApplicationState.CurrentContact)

CVP is asking the ACT return the current contact as a contact list so we can pass that contact list to the ACT SDK to schedule a new activity.

Try going to the Contact Details view first then back to the calendar.
Do you still get the error message?

-- Jim Durkin

kenwiens

Posted: Friday, March 05, 2010 5:32:31 PM

Rank: Member
Groups: Member

Joined: 3/4/2010
Posts: 15
Points: 24
Location: Calgary

This seems to be it. If I go into the details of a contact and then back to the calendar (click new etc) it works.

I was hoping that I could start at the calendar, click "new, meeting", bring up a blank meeting template and then pick the attendees to be added to it

Or -I want to do a "new, Personal Activity" - what if I don't want one of my contacts involved in my 'personal activity' :-)

Thanks for explaining how it works!

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